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LIC Life Insurance Claims

LIC Maturity Claim Process 2026 — How to Claim Your LIC Policy Maturity Amount Online & Offline

Your LIC policy is maturing but you are not sure how to claim the maturity amount? This complete 2026 guide covers the online and offline LIC maturity claim process, required documents, direct credit setup, and common mistakes to avoid.

HK
Hari Kotian
| | 11 min read

Your LIC policy has finally matured. Years of disciplined premium payments are about to pay off. But now comes the question that confuses thousands of policyholders every month: **How do you actually claim your LIC maturity amount?**

The good news is that LIC has significantly streamlined its maturity claim process in 2025-2026. Most claims can now be settled within **8-15 working days** - sometimes even faster if everything is in order.

In this comprehensive guide, we walk you through every step of the LIC maturity claim process - both online and offline - so you can receive your money quickly and without unnecessary hassle.


What is an LIC Maturity Claim?

An LIC maturity claim is the payout you receive when your life insurance policy reaches the end of its policy term. This includes:

  • **Sum Assured** - The base coverage amount you chose at the time of purchase.
  • **Simple Reversionary Bonuses** - Annual bonuses declared by LIC over the policy term.
  • **Final Additional Bonus (FAB)** - A one-time bonus paid at maturity (if applicable).
  • **Loyalty Additions** - Extra amounts added by certain LIC plans for long-term policyholders.

For example, if you purchased an LIC Jeevan Anand policy with Rs. 10 lakh sum assured for a 20-year term, your maturity amount might be Rs. 10 lakh (sum assured) + Rs. 6-8 lakh (bonuses) + any loyalty additions - totaling approximately Rs. 16-19 lakh.


When Should You File Your Maturity Claim?

LIC sends an intimation letter to your registered address approximately **1-2 months before the maturity date**. This letter contains:

  • Your policy number and maturity date
  • Estimated maturity amount
  • List of required documents
  • Claim discharge form (annexure)

**Important:** Do not wait for the letter. You can start the process as soon as you know your maturity date. In fact, LIC encourages policyholders to complete the process **at least 30 days before maturity** to ensure timely payment.


Documents Required for LIC Maturity Claim

Gather these documents before starting the process:

Essential Documents

  1. **Original Policy Bond** - The physical policy document issued by LIC at the time of purchase.
  2. **Claim Discharge Form (Annexure A)** - Available on LIC's website or at any LIC branch.
  3. **Identity Proof** - Aadhaar card, PAN card, or passport.
  4. **Address Proof** - Aadhaar card, utility bill, or bank passbook.

Bank-Related Documents

  1. **Cancelled Cheque or Bank Passbook Copy** - For direct credit of maturity amount.
  2. **ECS/NACH Mandate Form** - If you want LIC to credit directly to your bank account.

Additional Documents (If Applicable)

  1. **PAN Card Mandatory** - If the maturity amount exceeds Rs. 1 lakh, PAN is required for TDS purposes.
  2. **Form 15G/15H** - If you want to avoid TDS on maturity proceeds (subject to conditions).
  3. **Assignment Deed** - If the policy was assigned to someone else.
  4. **Nominee/Heir Documents** - If the policyholder has passed away before maturity.

Online LIC Maturity Claim Process (2026)

LIC has made it possible to initiate maturity claims online through its **Customer Portal**. Here is the step-by-step process:

Step 1: Register on LIC Customer Portal

Visit licindia.in and click on "Customer Portal" under the "Online Services" section. Register using your policy number, date of birth, and mobile number.

Step 2: Link Your Policy

Once logged in, link your policy by entering the policy number and premium amount. You can link multiple policies under a single login.

Step 3: Navigate to Maturity Claim

Go to "Service Requests" to "Maturity Claim Intimation" and select the policy that is maturing.

Step 4: Fill the Claim Discharge Form Online

Enter your bank account details, PAN number, and other required information. Upload scanned copies of identity proof, address proof, cancelled cheque, and PAN card.

Step 5: Submit and Track

After submission, you will receive a reference number. You can track the claim status online through the portal.

Step 6: Submit Original Documents

Even after online submission, you must send the **original policy bond** and signed claim discharge form to your nearest LIC branch by registered post or in person.

**Pro Tip:** LIC's online portal is functional but can be slow during peak maturity seasons (March-April). Start early to avoid last-minute delays.


Offline LIC Maturity Claim Process

If you prefer the traditional route or cannot access the online portal, here is the offline process:

Step 1: Visit Your Nearest LIC Branch

Go to the LIC branch where your policy is serviced (check your policy bond for the branch name). If you have moved cities, you can visit any branch - they will coordinate with the servicing branch.

Step 2: Collect the Claim Discharge Form

Ask for the **Claim Discharge Form (Annexure A)** at the branch counter. You can also download it from LIC's website.

Step 3: Fill the Form Carefully

Fill in your policy number, name, address, bank account number, IFSC code, PAN number, mobile number, and email. **Sign the form exactly as per your policy bond.** Any mismatch in signature can delay the claim.

Step 4: Submit Documents

Submit the original policy bond, filled claim discharge form, identity proof (self-attested copy), address proof (self-attested copy), cancelled cheque or bank passbook copy, and PAN card copy at the branch counter.

Step 5: Collect Acknowledgment

The branch will give you an **acknowledgment receipt** with a reference number. Keep this safe - you will need it to track your claim.

Step 6: Wait for Processing

LIC typically processes maturity claims within **15-30 working days** from the date of submission. The amount is credited directly to your bank account via NEFT/RTGS.


How to Set Up Direct Credit for LIC Maturity Amount

LIC now credits maturity amounts directly to your bank account. To ensure smooth payment:

  1. **Register for ECS/NACH** - Fill the ECS mandate form at your LIC branch or online portal.
  2. **Verify Bank Details** - Ensure your bank account number and IFSC code are correct. A single digit error can cause the payment to fail.
  3. **Keep Account Active** - Make sure your bank account is active and not dormant.
  4. **Update Mobile Number** - LIC sends SMS updates about claim processing. Ensure your registered mobile number is current.

**Note:** If the maturity amount exceeds Rs. 50 lakh, LIC may issue a demand draft instead of NEFT, as per RBI guidelines for large transactions.


Tax Implications of LIC Maturity Amount

Understanding the tax treatment of your maturity amount is crucial:

Section 10(10D) - Tax-Free Maturity

Under Section 10(10D) of the Income Tax Act, LIC maturity proceeds are **fully tax-exempt** if the premium paid in any year does not exceed **10% of the sum assured** (for policies issued after April 1, 2012), or **20% of the sum assured** (for policies issued before April 1, 2012).

If these conditions are met, the entire maturity amount - including bonuses - is **completely tax-free**.

When Maturity Amount is Taxable

If the premium exceeds the above limits, the maturity amount is taxable under "Income from Other Sources." This typically applies to single premium policies where the premium is very high, and certain ULIP policies.

TDS on Maturity Amount

LIC deducts **TDS at 5%** on maturity amounts exceeding Rs. 1 lakh (Section 194DA). If your total income is below the taxable limit, you can submit **Form 15G** (for individuals below 60) or **Form 15H** (for senior citizens) to avoid TDS.


Common Mistakes That Delay LIC Maturity Claims

1. Not Submitting the Original Policy Bond

LIC requires the original policy bond for maturity claims. If you have lost it, you will need to obtain a duplicate bond first - which can take 2-4 weeks.

2. Signature Mismatch

If your signature has changed over the years (common among older policyholders), LIC may reject the claim discharge form. Visit the branch in person and sign in front of the officer.

3. Incorrect Bank Details

A wrong account number or IFSC code means the payment bounces back, adding weeks to the process. Double-check everything.

4. Not Updating Nominee Details

If the policyholder has passed away before maturity, the nominee must file the claim. Ensure nominee details are up to date.

5. Ignoring the Intimation Letter

LIC sends a maturity intimation letter 1-2 months before the due date. If you have moved, update your address with LIC to receive this letter.

6. Not Carrying PAN Card

For maturity amounts above Rs. 1 lakh, PAN is mandatory. Without it, LIC will deduct TDS at a higher rate (20% instead of 5%).


What If Your LIC Maturity Claim is Delayed?

If your maturity claim is not settled within 30 working days:

  1. **Check Online Status** - Use the LIC customer portal or call the toll-free number 1800-258-5588.
  2. **Visit the Branch** - Go to your servicing branch with your acknowledgment receipt.
  3. **Escalate to Zonal Office** - If the branch does not resolve the issue, write to the LIC Zonal Office.
  4. **File a Grievance** - Use LIC's online grievance portal or the IGMS at igms.irdai.gov.in.
  5. **Contact the Insurance Ombudsman** - As a last resort, you can approach the Insurance Ombudsman for resolution.

**Good to know:** LIC pays **delayed interest** at 2% above the bank rate for claims settled after the due date.


LIC Maturity Claim for Specific Plans

LIC Jeevan Anand

This is an endowment plan with lifetime coverage. At maturity, you receive sum assured + bonuses. The policy continues as a paid-up policy even after maturity.

LIC Jeevan Labh

A limited premium endowment plan. Maturity benefit includes sum assured + vested bonuses. Popular for goal-based savings.

LIC New Endowment Plan (Plan 814)

The most popular LIC endowment plan. Maturity includes sum assured + reversionary bonuses + FAB.

LIC Jeevan Lakshya

Designed for families with children. At maturity, the policyholder receives the full maturity benefit. If the policyholder passes away during the term, the nominee receives the sum assured immediately.

LIC Bima Jyoti

A non-linked endowment plan with guaranteed additions. Maturity benefit includes sum assured + guaranteed additions at Rs. 50 per Rs. 1,000 sum assured per year.


Frequently Asked Questions

Can I claim LIC maturity amount online without visiting the branch?

You can initiate the claim online through the LIC customer portal, but you still need to submit the original policy bond and signed claim discharge form at the branch. Fully online settlement is not yet available for maturity claims.

How long does it take to receive the LIC maturity amount?

Typically 8-15 working days if all documents are correct. In some cases, it may take up to 30 working days. LIC pays delayed interest if the claim is settled after the due date.

What happens if I lose my original LIC policy bond?

You need to apply for a duplicate policy bond at your LIC branch. Submit an indemnity bond, identity proof, and pay a nominal fee (Rs. 100-200). The process takes 2-4 weeks.

Is LIC maturity amount taxable?

Under Section 10(10D), LIC maturity proceeds are fully tax-exempt if the annual premium does not exceed 10% of the sum assured (for policies issued after April 2012). TDS of 5% applies on amounts above Rs. 1 lakh.

Can I get my LIC maturity amount in cash?

No. LIC credits maturity amounts only through bank transfer (NEFT/RTGS) or demand draft. Cash payment is not permitted for maturity claims.

What if the policyholder dies before maturity?

The nominee must file a death claim instead of a maturity claim. The process requires a death certificate, original policy bond, and nominee identity proof. The nominee receives the sum assured + bonuses.

Can I extend my LIC policy beyond the maturity date?

Some LIC plans offer a "paid-up" option where the policy continues with reduced coverage even after maturity. Check with your LIC branch for plan-specific options.

Do I need to submit Form 15G/15H for LIC maturity?

If your total income is below the taxable limit and you want to avoid TDS on maturity proceeds above Rs. 1 lakh, submit Form 15G (below 60 years) or Form 15H (above 60 years) at your LIC branch.


Final Thoughts

The LIC maturity claim process is straightforward if you prepare in advance. Start gathering your documents at least 30 days before the maturity date, ensure your bank details are correct, and submit everything at your nearest LIC branch.

Remember: **Your maturity amount is the reward for years of disciplined saving.** Do not let paperwork delays keep you from receiving what is rightfully yours.

At **Insurance Support**, we help policyholders navigate LIC claims every day - from maturity claims to death claims, revival to surrender. Our ex-insurance professionals understand the process inside out.

**Need help with your LIC maturity claim? [Contact our experts today.](/contact) We will guide you through every step - free of charge.**

HK

Hari Kotian

IRDAI Certified Insurance Advisor | 25+ Years Experience

IRDAI Reg No: 0149161D. Helping families across Bengaluru and India with insurance advisory, claim recovery, and policy optimization since 1998.

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