Insurance Support
Back to all articles

Free Look Period in Insurance: Your 15-Day Exit Window Explained (2026 India Guide)

3 March 2026
FREE LOOK PERIOD: YOUR RIGHT TO CANCEL ANY INSURANCE POLICY Did you know IRDAI mandates a 15-day (30 days for distance marketing) free look period on all life insurance policies? This is your legal right to cancel a policy you don't want - and get almost all your money back. For full details: https://insurancesupport.online/resources/faq/free-look-period-insurance WHAT IS FREE LOOK PERIOD? The free look period is a mandatory cooling-off period during which a policyholder can review the policy document and cancel it if not satisfied, receiving a full/near-full refund. FREE LOOK PERIOD RULES (IRDAI 2024 Regulations): - Standard: 15 days from policy receipt - Distance Marketing / Online: 30 days from policy receipt - Applies to ALL life insurance policies - NOT applicable to: Group policies, Motor insurance, Health insurance renewals WHAT REFUND DO YOU GET? - Full premium MINUS: a) Pro-rata risk premium for days covered b) Medical examination costs (if any) c) Stamp duty charges - ULIPs: NAV-based value on cancellation date - Typically 95-99% of premium is refunded FREE LOOK PERIOD FOR HEALTH INSURANCE: - IRDAI 2024: 15 days free look on new health policies - 30 days for distance/online purchase - Applies to individual and family floater - Does NOT apply to renewals HOW TO EXERCISE FREE LOOK PERIOD: 1. Write request letter/email within 15/30 days 2. State reason for cancellation 3. Return original policy document 4. Submit to insurer branch or email 5. Refund within 15 days of request COMMON INSURER TRICKS TO WATCH OUT FOR: - Claiming receipt date is different from actual receipt - Delaying delivery to reduce your window - Saying free look expired when it hasn't - Not informing you about free look period WHEN DID YOU RECEIVE THE POLICY? The 15/30 days starts from when YOU receive the policy document, not when it was issued. If they sent it by post, the window starts from delivery. FREE LOOK vs SURRENDER: - Free Look: Within 15/30 days - near full refund - Surrender (Year 1-3): 30-35% of premium typically lost - Surrender (Year 3+): Better surrender values Always use free look if within window! FOR MISSOLD POLICIES: Free look period is your best remedy for missold insurance. Common mis-selling: - Banker selling insurance as FD - Agent not explaining exclusions - Excessive premium for low coverage - Policy features misrepresented NEED HELP WITH FREE LOOK CANCELLATION? https://insurancesupport.online We assist with: - Free look period letters - Missold policy cancellations - Premium refund follow-up - IRDAI complaints if insurer denies Our services: https://insurancesupport.online/services/life-insurance City locations: Bangalore: https://insurancesupport.online/locations/bangalore Chennai: https://insurancesupport.online/locations/chennai Hyderabad: https://insurancesupport.online/locations/hyderabad Mumbai: https://insurancesupport.online/locations/mumbai Delhi: https://insurancesupport.online/locations/delhi Get free consultation: https://insurancesupport.online/get-started